Hatályos 8. 10. 2026
MEXCOR s.r.o., Matúšova 8027/54, 811 04 Bratislava – mestská časť Staré Mesto, Slovakia. Company ID: 50455605, Tax ID: 2120342950, VAT ID: SK2120342950. Registered in the Commercial Register of the Bratislava III City Court, section Sro, insert no. 173899/B.
Customer support: obchod@mexcor.sk, +421 905 609 555, business days 08:00–18:00 CET.
On your card statement the payment appears under the merchant name MEXCOR s.r.o. / DIGTRIA.
Payment card – Visa, Visa Electron, V PAY, Mastercard, Maestro. Payments run through a secure payment gateway with 3-D Secure cardholder authentication (Visa Secure, Mastercard Identity Check).
Bank transfer – to the account stated on the order and the invoice, in the currency of the document. For payments in euros the document also carries a PAY by square QR code.
Invoice with 14 or 30 days payment terms – for business and hardware orders by agreement.
A payment in a currency the gateway does not support is converted at the European Central Bank reference rate valid on the day of payment; the rate and the converted amount are stated on the document.
Card details are entered directly on the secure page of the payment gateway provider. They never pass through Digtria systems and we neither store nor see them.
The connection is encrypted with TLS (HTTPS) across the whole site, including the administration and the payment page.
Every card payment goes through strong customer authentication (SCA) under PSD2 – usually a confirmation in your bank’s mobile app.
Subscriptions and advertising space are paid in advance. The amount is charged once the bank confirms the payment; the service is activated without undue delay, at the latest on the next business day.
The invoice (tax document) is issued after the payment is received and sent by e-mail; it is also in your account under Documents. An order before payment is a payment request, not a tax document.
Where payment terms are agreed, the invoice is issued on the date of supply.
The account and access to the administration are created immediately after registration; the 14-day trial is free and requires no payment card.
Paid features and modules are activated without undue delay after the payment is credited, at the latest on the next business day.
A marketplace campaign starts on the booked dates after payment and after approval by the screen owners. If the owners reject it, the amount paid is refunded in full.
The delivery period is stated in the quotation, typically 5 to 20 business days depending on manufacturer availability. We confirm dispatch by e-mail including the tracking number.
We deliver by courier to the address given in the order. Shipping is a separate line in the order and is known before you submit it; above an agreed order value shipping is free.
We deliver to Slovakia and to European Union countries. Delivery outside the EU is quoted individually; customs duties and import taxes in the country of destination are borne by the buyer as importer, unless agreed otherwise in writing.
Please check the packaging on receipt. Report visible damage to the courier and to us within 24 hours.
An unpaid order can be cancelled at any time free of charge – an e-mail is enough.
Refunds are sent back the same way the payment arrived: card payments to the card, transfers to the sender’s account. The deadline is 14 days from when the claim arises.
If the amount decreases after the invoice has been issued, we issue a credit note – an invoice is never rewritten.
Details on withdrawal and complaints are in the Complaints and Withdrawal Policy.
Ez a dokumentum tájékoztató. A kötelező érvényű változatért lépj kapcsolatba az üzemeltetővel.