Effective from 2. 9. 2026
MEXCOR s.r.o., Matúšova 8027/54, 811 04 Bratislava – mestská časť Staré Mesto, Slovakia. Company ID: 50455605, Tax ID: 2120342950, VAT ID: SK2120342950, D-U-N-S: 495715994. Registered in the Commercial Register of the Bratislava III City Court, section Sro, insert no. 173899/B. Executive: Miroslav Velič.
Contact for orders, complaints and withdrawal: e-mail obchod@mexcor.sk, phone +421 905 609 555. The postal address is identical to the registered office. Customer support is available on business days 08:00–18:00 CET in Slovak and English.
The seller operates no physical point of sale; sales are made at a distance through digtria.sk and digtria.com.
Digtria software as a service (SaaS): cloud management of on-screen content, a player for Android, Tizen, webOS, BrightSign, Fire TV and Windows, scheduling, analytics and remote device management. Sold as a monthly or annual subscription per screen, or as individual modules.
Hardware: commercial displays, media players, kiosks, mounts and accessories, supplied on the basis of a written quotation.
Advertising space on the marketplace: an advertiser books playback of a spot on third-party screens; details are in the Marketplace Terms.
Additional services: spot production, installation, configuration and maintenance.
The contract is concluded when the buyer submits an order and the seller confirms it to the e-mail address given in the order. Before submitting, the buyer sees a full summary: the subject of the supply, unit price, VAT, shipping cost (for goods) and the total amount payable.
By submitting the order the buyer confirms having read and accepted these Terms, the Payment & Delivery Terms and the Complaints and Withdrawal Policy.
The contract is concluded in Slovak or English, archived electronically by the seller and available to the buyer in their account under Documents.
Prices are shown net of VAT; the VAT amount and the total are displayed in the order summary before submission. The rate follows the customer’s billing address – see Taxes & invoicing.
Currency: customers in the European Union are invoiced in euros (EUR), customers in the United States in US dollars (USD). The currency is stated next to every price and on the invoice.
The price in the quotation or order is the final price of the supply. In addition, shipping may be charged for goods, and a card processing fee may be charged to customers outside the EU – both appear as separate lines before the order is submitted.
We accept card payments (Visa, Visa Electron, V PAY, Mastercard, Maestro) through a payment gateway, bank transfer to the account stated on the document, and PAY by square QR payment (EUR).
Card payments are processed by the payment gateway provider in a secure environment with 3-D Secure authentication. Card details never pass through the seller’s systems and are not stored by the seller.
Subscriptions are paid in advance for the billing period. For hardware and enterprise orders, an invoice with 14 or 30 days payment terms can be agreed.
The invoice (tax document) is issued once the payment is received (for prepayment) or on the date of supply, and is available in the buyer’s account and by e-mail. Details are in the Payment & Delivery Terms.
Software: access to the administration is granted immediately after registration; paid features are activated without undue delay after the payment is credited, at the latest on the next business day.
Hardware: the delivery period is stated in the quotation, typically 5–20 business days subject to availability. Goods are delivered by courier to the address given in the order; shipping is a separate line in the order.
A marketplace spot starts on the booked dates after payment and after approval by the screen owners.
A consumer may withdraw from the contract within 14 days without giving a reason; the procedure, exceptions and the model form are in the Complaints and Withdrawal Policy.
Complaints are settled within 30 days of being lodged. The statutory warranty for hardware is 24 months for consumers, unless a longer manufacturer warranty is stated in the quotation.
A software subscription can be cancelled at any time; the service runs until the end of the paid period and no further period is charged.
The seller makes reasonable efforts to keep the service continuously available. Current availability is published on the Service status page. Planned maintenance is announced in advance.
The seller is not responsible for the content the buyer publishes on the screens, nor for damage caused by an outage of internet connectivity, electricity or third-party hardware.
Liability for damages is limited to the amount paid for the affected service over the preceding 12 months, unless mandatory law provides otherwise.
The processing of personal data is described in the Privacy Policy; the relationship concerning data of the customer’s own end users is governed by the Data Processing Agreement (DPA).
The relationship is governed by the law of the Slovak Republic. Disputes are settled primarily by agreement.
Consumer supervisory authority: Slovenská obchodná inšpekcia, Inšpektorát SOI pre Bratislavský kraj, Bajkalská 21/A, P. O. BOX č. 5, 820 07 Bratislava, odbor výkonu dozoru (soi.sk).
A consumer may turn to an alternative dispute resolution body or use the EU online dispute resolution platform: https://ec.europa.eu/consumers/odr.
These Terms take effect on the day of publication. The seller may amend them; a concluded contract is governed by the wording in force when it was concluded.
This document is informational. For the binding version contact the operator.